Graciela's in experiencing (D) organizational inertia.
In the given situation, Graciela is making changes internally in the company according to the external changes.
Therefore, Graciela's in experiencing (D) organizational inertia.
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Complete question:
Graciela's used to be the industry leader in restaurant supplies, but over the years competition grew and the company's market share declined. Graciela's has launched several marketing campaigns and introduced new products and services. However not much else in the company has changed, and it still relies on the same team of managers. Graciela's is experiencing ______.
Multiple choice question.
(A) competitive advantage
(B) structure following strategy
(C) a flexible organizational structure
(D) organizational inertia