The percent of business lost because of supply chain disruptions is typically a measure of supply chain performance for customer relationship's core process.
Supply chain disruptions create higher prices and shortages among high-end consumer products. They also affect more-basic commodities as well, by increasing the cost of living and the provision of basic needs. Thus, this then affects the lives of the consumers.
The effects of supply chain disruptions on the customer relationship's core process cannot be ignored here, as the ones who will be most affects by this disruption would be the consumers. With the rising inflation, it will be difficult for them.
Hence, in some cases, supply chain disruptions can have an even more direct impact than general disruption.
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