In a situation where Greta has never tried pert shampoo, but she doubts that a shampoo can be effective as a two-in-one shampoo and conditioner, her negative predisposition toward the brand is her attitude. Therefore, the option D holds true.
An attitude can be referred to or considered as the behavior that one has towards a thing or an object, because of the experiences had with such thing or object. It also helps in prediction of a behavior.
Therefore, the option D holds true and states regarding the significance of an attitude.
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Greta had never tried Pert shampoo, but she doubts that a shampoo can be effective as a two-in-one shampoo and conditioner. Her negative predisposition toward the brand is her _______.
a. learned behavior
b. brand cluster
c. attribute
d. attitude
e. motive
