Answer:
Bicycle shops specialize in the selling of bicycles. Depending on the shop, they may also buy, special order, rent, or repair bicycles as additional services. The retail space of the shop usually dictates the size of the inventory.
CRM-Customer Relationship Management:
The CRM is the process of integrating the functions of sales of the product, marketing, and services provided in an organization.
The objective of CRM is to help sales associates to plan the relationship development activities required to maintain and expand business.
