The changes in the behavior of individuals are best understood in terms of Deindividuation who are normally law-abiding and may vandalize and loot when they become part of a mob.
Deindividuation is a condition when you lose your sense of identity and personal accountability as a result of becoming too absorbed in social standards. A person gives up taking personal responsibility for their conduct and starts to consider behavior as an outgrowth of social norms and expectations.
Loss of internal controls, self-identity, and accountability for our actions are consequences of invisibility. Conditions that improve anonymity reduce worries about public appraisal and decrease typical restrictions based on guilt, shame, or fear.
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