enhancing/modifying service delivery vehicles to match specific customer needs falls under which component of crm infrastructure

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To better serve specific consumer needs, service delivery vehicles may be improved or modified. belongs to the category of crm infrastructure. administration of the content and personalization.

A tool known as customer relationship management (CRM) is used to handle all interactions and relationships between your business and its clients. The objective is straightforward: strengthen business ties to expand your company.

Customer relationship management is known as CRM. It's a piece of technology used to control communications with current and potential clients. Organizations can increase sales, enhance customer service, and boost profitability by using a CRM system to develop customer relationships and streamline procedures.

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