In the application stage of intergroup conflict intervention, after the consultant is hired to lead the process, the next step is: In order to improve the relationship, the consultant develops strategies for the meeting along with the managers of the two groups.
The likelihood of overt conflict between groups rises as solidarity and cohesion within each group increase, and even a little provocation can lead one group to take direct action against another. The intergroup conflict theory of social identity assumes that people want to have a favorable view of themselves.
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