Activity that does NOT need to be virtually eliminated for a lean organization is option d, cross-training.
A lean organization is focused on its customers and the optimum use of limited resources by eliminating wastage and ensuring quality in the products and services. Lean organizations focus on a smooth journey from raw materials to finished goods. It works with a small staff and motivates the workers to contribute in meaningful ways.
The lean organization works with less staff which means it requires cross-training. Cross-training refers to the training of the skills that the employees did not possess earlier. These skills are new for the employee as they did not qualify for these skills while applying for the job.
Therefore, cross-training cannot be eliminated for a lean organization.
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