Action plans must be explicit in order to give managers a clear idea of the resources needed to carry them out.
There are seven steps in an action plan: setting goals, evaluating goals, determining the actions needed to reach those goals, figuring out how to evaluate those actions, agreeing on a timeline for action, identifying resources, finalizing the plan, and evaluating the outcomes.
Typically, action plans include "what," "who," and "when." They describe the actions your software will take, who is/are responsible, and when they are expected to be completed.
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