Respuesta :
The correct response is A) It will help them know when to have more customer-service staff available. Customer service is the assistance you provide to your clients to make their interactions with you simple and joyful, both before and after they purchase and utilize your goods or services.
Customer service refers to the help and guidance a business offers to consumers who purchase or utilize its goods or services. Every industry has distinct standards for customer service, but ultimately, the goal of a well-performed service is to boost profits. Employees "who can modify themselves to the personality of the customer" are critical to the perceived effectiveness of customer service encounters. Customer service practices frequently show a company's strategies and ideals. Customer retention is typically used to gauge how well customer service is performing. For some businesses, providing excellent customer service is one of their intangible assets that sets them apart from competitors. A single instance of excellent customer service can completely alter a consumer's opinion of the company.
Learn more about Customer service here
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Why would company personnel be interested in knowing the hours during which their site has the most traffic?
A) It will help them know when to have more customer-service staff available.
B) It will help them to know when to open their online store.
C) It will help them decide how much money to put into web development services.
D) It will help them make sure their hosting is sufficient so that the site doesn't crash during peak hours.
