AMEX Company performed very poorly in 2014. The shareholder was dissatisfied with the performance. due to the company's 4000 laid-off employees. This is due to the corporation AMEX's lack of creativity, arrogance, and inertia.
JB, the partnership's partner, departed. The relationship gave the company an additional 8% of overall revenue. After a court order, Company-AMEX increases the fees charged to each retailer. They eventually started to lose the value of their customers as a result of bad management choices. They began cutting fees and introducing the "Gold Card," which offers points for purchases made at restaurants and travel agencies, in an effort to draw clients.
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