The experience of role ambiguity occurs when people lack adequate knowledge of their positions.
Role ambiguity is a term used to describe the lack of clarity, certainty, and/or predictability one could have anticipated with regard to conduct in a position. Role ambiguity may emerge from a poorly stated or ambiguous job description and/or unclear organizational objectives.
There were discovered to be five root reasons of role ambiguity. These included the organization's size and complexity, its rate of change, the authority restrictions placed on its employees, the vagueness of their job descriptions, and their interconnection.
Managers should place a high value on the capacity to manage uncertainty since it demonstrates self-assurance, communication skills, decisiveness, analytical thinking abilities, leadership potential, and a risk-taking mindset.
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