Respuesta :
The source of conflict in the case of Bruce is status differences under cross-functional team where he leads. Option D is correct.
What is Status Differences?
Conflicts over people's relative status positions within their group's social hierarchy, often known as status differences or status conflicts, are a regular occurrence among groups and organizations. Despite their widespread occurrence, there are still many aspects of the status conflict process that are not fully understood.
Some conflicts due to status differences:
- Lack of definition of the function, not apparent who is in charge of what task or portion of a project.
- Poor procedures.
- communication difficulties
- lack of performance guidelines.
- a scarcity of resources.
- unjustified time restrictions.
Therefore the reason behind the source of conflict in the case of Bruce is status differences.
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If Bruce, whose main responsibility is managing a small production team, cannot count on the support of his whole cross-functional team. Thus, option 'A' (status difference) is the correct option.
What are status differences?
When status beliefs that correlate more social respect and competence with persons in one group than with those from another evolve and become broadly accepted throughout society, a simple difference in people's characteristics turns into a status difference. A prejudice toward persons with a perceived lower status might result from status discrepancies.
Even if his information and presenting abilities are strong, a junior or lower-level employee who is required to deliver a presentation to a group of upper-level managers may first struggle to hold their attention. A person's perceived prominence, privilege, and honor in society are measured by their social position.
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