As Janice wants to research more about the Samsung model that she saw in an online ad, her response exemplifies impersonality feature of advertising.
In the field of business, an impersonality feature of advertising can be described as a type of advertising strategy where the advertiser is not in direct or face-to-face contact with the customers or potential buyers.
In the above scenario, as Janice is not face-to-face with the advertiser of the Samsung model ad, hence this advertising exemplifies her response as impersonality advertising. Impersonality advertising is better able to lure customers to buy a product.
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