Respuesta :
Despite proper training in ethical values if a company's top manager still engage in unethical behavior it is because of enacted value or norm.
1. A enacted value or norm
The realistic depiction of behaviors supported by values or norms is referred to as enacted value. Therefore, engaging in repeated unethical activity has value.
2. Effective
When a culture is developing positively, communication is facilitated, which increases the culture's effectiveness.
3. Perceptions of customer service
Customers' perceptions of an organization have a big impact on its culture. For instance, if a company is perceived by its consumers as a high-quality, innovative organization, this encourages the culture to push for the same.
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