It is important because the premiums paid by all the insured clients will cover the expenditures for the few people who require it. The likelihood that each covered customer may encounter an emergency decreases as more people pay premiums.
A risk pool that is bigger than it is tremendously beneficial since it would make premiums more stable and predictable. As customers will have a sizable premium income to cover the losses that will unavoidably happen. So that the real losses reach the levels that the actuaries predict statistically, they need a sizable (ideally diversified) pool of policyholders.
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