Respuesta :

Informal communication channels do not follow the chain of command and develop outside the formal structure of the organization.

People exchange their opinions and ideas through communication, which is a crucial part of existence. It is a crucial instrument that is crucial to the development of the company. There are two types of communication channels in an organization: official and informal. The primary distinction between the two is that although informal communication is exempt from these rules, formal communication is supported by established channels.

Informal communication has many different facets and is unrestricted by established channels or routes within an organization. It is really rapid and relational in comparison. Employees may talk more openly about work-related concerns, which eventually saves the organization time and money, which is vital for its success.

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