True. Mr. Riley, a physical therapist who prescribed stretches and exercises to his patients, is communicating externally.
External communications are the procedures in charge of corresponding with individuals and groups outside of your organization. These include clients, companies, partners, suppliers, investors, government organizations, and law enforcement. The strategy will change depending on the situation, the goal, and the target audience.
When speaking with shareholders, clients, or potential investors, for instance, a firm will communicate in a different way. An organization can develop its image and workplace culture through external communication by using various communication tools, such as newsletters, press releases, media-related articles, etc. to reach its stakeholders.
For individuals and organizations that function in the external business world, external communication is seen as a communication instrument. It helps businesses convey news and information about their enterprises to their clients, shareholders, partners, and other stakeholders.
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