As Katu is perceiving that Gloria only pays attention to the wealthier customer hence is this is an example of a discrimination conflict.
In the field of social sciences, a discrimination conflict can be described as such a conflict in which difference are being made on the basis of wealth, gender, ethnicity, religion etc.
In the case mentioned in the question, Katu chooses to pay attention to the wealthier constumers and leaves to other behind. Hence, in such a case she is making a discrimination conflict.
In order to not make a discrimination conflict, Katu needs to treat all the customers equally.
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