Respuesta :
The competitive advantage experienced by cities in India over cities in China for international consumer service has its origins in the English language legacy of British colonialism in India. (Option C)
In business, a competitive advantage refers to attributes of an organization that enable it to outperform its competitors. The competitive advantage that Indian cities have over Chinese cities for international customer services is due to the English language legacy of British colonialism in India. The English language is an significant part of Indian education system and majority of educated Indians are fluent in the language. The importance and prevalence of English language stems from India’s former status as a British colony. Hence, India is preferred by many American and European organization for international consumer services such as call centers due to lower labor costs and strong English language legacy. As a result, India has a competitive advantage over China where English language usage is not as widespread and there are difficulties in accessing quality education in English.
Note: The question is incomplete as it is missing options which are A) Low levels of primary-level education in China. B) The Indian government’s status as a neutral state in global political affairs. C) The English language legacy of British colonialism in India. D) Large amounts of mineral resources found in China used to manufacture goods for export. E) Chinese emigration to Southeast Asia in the 1800s and 1900s.
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