The first actions that should be performed by the technician are C: Adjust the adaptive or automatic brightness control and E: Adjust the battery saver setting.
Brightness is the perceived intensity of light that comes from the screen of a smartphone or any other device. Brightness can be adjusted manually ways as well as automatically with sensors.
Based on the given scenerio where Ann is being assisted by a technician on the issue she reports that the display on her company-issued smartphone device is too dim to read in the dark, even after adjusting the device brightness setting. The appropriate actions that need to be taken by the technician first are adjusting the adaptive or automatic brightness control and the battery saver setting.
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