The groups of performance measures typically used in the balanced scorecard approach is financial, internal company processes, learning and development and customer views are the four categories that make up the balanced scorecard strategy.
Client definition: An individual or company who orders products or services from this other company is known as a customer. Customers are significant since individuals bring in money. Organizations could end
their existence absent them.
Customer service is defined as...
Customer care is the assistance you provide to your clients to make their interactions using company simple plus exciting, both when and when they obtain and utilize your products or services. If you wish to keep clients but instead scale your business, you
must provide exceptional service.
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