Respuesta :
A grocery employee is serving a customer when they grow irate and upset. Empathize with the consumer and reassure them that you will help them to diffuse their rage.
What you ought to say is this: "We apologise genuinely for this inconvenience. We've had an extremely large amount of orders, and our supply is exhausted.
Just keep your apologies brief. Concentrate mostly on how to make things right, whether it's a prompt refund or references to other items that are out there that are similar.
Never offend them and maintain your composure. Remember, their rage is not directed at you specifically. Actively listening to your clients' feedback, and apologise when necessary. Put consumers on hold if nothing else works and they refuse to comply.
Learn more about to customer's anger visit here;
https://brainly.com/question/13951009
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