Kooyman Hardware's fill rate for drills is given as 80%.
The fill rate is the percentage of customer orders satisfied from available inventory.
The fill rate determines the degree of efficiency in supply chain management, especially in meeting customer demands.
The fill rate is the quotient of the division operation between the number of shipped orders and the total number of customer orders.
To express the result as a percentage, multiply by 100.
Types of drills sold = 16
The number of customer orders received = 10 drills
The fill rate for drills = 80%
The number of customer orders satisfied = 8 drills (10 x 80%)
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