Respuesta :

how to 

I just took the exam and this is the correct answer :) 

Answer:

Another term for a concrete process analysis is  "how to"

Explanation:

Process analysis is the action of conducting a review and gaining an understanding of how something works. It involves reviewing the components of a process, including inputs, outputs, procedures, controls, applications, data, technologies and their interactions to produce good results.  Another term for a concrete process analysis is  "how to"