At the ice cream shop where kayla works, all shoppers are greeted with the same script: welcome to chill-a-while. my name is ________. how may i help you? all shoppers must be greeted in less than three minutes after they have entered the shop. which management theorist would have approved of this method of operation?

Respuesta :

The answer to the question above is Frederick Winslow Taylor. He is the management theorists who proposed scientific management, or also known as Taylorism. Taylorism focuses on labor efficiency and productivity. Basically, what is in Taylorism is to provide the workers the best way in order for them to do the job, such as trainings and activities, as well as incentives whenever they maintain a good performance.