Project manager Chris thoroughly researched his client’s company. The client was pleased that the prototype website was on time, had great design, and represented the client’s company well. But the client pointed out that the website was missing a shopping cart feature for customers to purchase products. Chris failed to answer which of the following questions in developing the scope document for the website project?
Chris failed to answer the question of whether the website should include a shopping cart feature for customers to purchase products. This question is crucial in developing the scope document for the website project.