This discipline is based on a five-step methodology referred to as dmaic (define, measure, analyze, improve, and control, pronounced “de-may-ick” for short), which provides a structured way for organizations to approach and solve problems.

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This discipline refers to the Six Sigma, which is a set of techniques used to improve operational processes.

It can be said that Six Sigma is a subset of the operation management field of study. It was first introduced by Bill Smith, an engineer in Motorola. The purpose of Six Sigma is to ensure that the quality of the output is increased by ensuring that the processes used to produce these outputs are carefully monitored and constantly improved when possible to create the best possible value.