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Answer:
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Explanation:
In the context of the glitch in the mobile banking app potentially causing damage to the global revenue of the bank, it is crucial for FNB (First National Bank) to prioritize information security measures. The CIA triad, which stands for Confidentiality, Integrity, and Availability, along with other factors, play a significant role in mitigating information risks effectively. Here's why:
1. **Confidentiality**: Ensuring confidentiality means protecting sensitive information from unauthorized access or disclosure. In the case of a mobile banking app glitch, confidential customer data such as account numbers, passwords, and financial transactions must be safeguarded. A breach of confidentiality could lead to financial loss, legal liabilities, and damage to the bank's reputation. FNB must implement encryption, access controls, and secure authentication mechanisms to maintain confidentiality.
2. **Integrity**: Integrity ensures that data remains accurate, consistent, and trustworthy throughout its lifecycle. In the context of a glitch in the mobile banking app, maintaining data integrity is crucial to prevent unauthorized modifications, errors, or tampering that could compromise the accuracy and reliability of financial transactions. FNB should implement data validation mechanisms, transaction logs, and checksums to detect and prevent unauthorized changes to data.
3. **Availability**: Availability ensures that information and services are accessible to authorized users when needed. A glitch in the mobile banking app that disrupts service availability could result in customer dissatisfaction, financial losses, and reputational damage. FNB must implement robust infrastructure, redundancy measures, and disaster recovery plans to ensure continuous availability of mobile banking services, even in the event of technical failures or cyber attacks.
Other factors that are important for information security in this case include:
- **Compliance**: FNB must comply with relevant regulations and standards governing information security in the banking industry, such as the Payment Card Industry Data Security Standard (PCI DSS) and General Data Protection Regulation (GDPR). Non-compliance could result in regulatory penalties and legal consequences.
- **Risk Management**: FNB should conduct regular risk assessments to identify, assess, and mitigate information security risks associated with the mobile banking app and other digital channels. This includes assessing vulnerabilities, threats, and potential impacts to the bank's operations and revenue.
**Training and Awareness**: FNB should invest in training and awareness programs to educate employees, customers, and other stakeholders about information security best practices, cyber threats, and how to protect against them. This can help prevent human errors, social engineering attacks, and insider threats that could compromise information security.
In summary, prioritizing the CIA triad (Confidentiality, Integrity, Availability) and considering other factors such as compliance, risk management, and training are essential for FNB to properly mitigate information risks associated with the glitch in the mobile banking app and safeguard its global revenue.