Total Quality Management implementation involves a cultural change from traditional organizations. Select all the statements which correctly contrast the shift from traditional to TQM approaches.
a) Traditional organizations focus on individual performance, while TQM emphasizes teamwork.
b) Traditional organizations have hierarchical structures, while TQM promotes flattened hierarchies.
c) Traditional organizations prioritize quantity over quality, while TQM focuses on continuous improvement.
d) Traditional organizations are resistant to change, while TQM encourages innovation.

Respuesta :