How should a pharmacist's questions differ for patients when counseling on new prescriptions and refills?
A. ask what the doctor told them to expect on new; ask what problems occurred on refills
B. Ask what the patient expects on new; ask what positive outcomes occurred on refills
C. Ask what the doctor asked them about their expectations on new; ask the patient's expectations on refills
D. Ask what the patient wants to have happen on new; ask what actually happened on refills