Imagine you are part of a company and a customer comes to you with an inquiry. Create a skit illustrating how you would handle this inquiry. Use the performance checklist below, as a guide on how to construct your response. Submit your skit when you are finished. Restate the customer's inquiry to confirm understanding. Treat the customer with respect. Show a sincere interest in the customer. Demonstrate a pleasant, courteous attitude. Demonstrate knowledge of the subject sufficient to assist and satisfy the customer. Seek additional assistance when needed. Follow up with the client when needed. Maintain a positive attitude?