Develop a professional development/performance management plan for the employee using the example template provided below. The employee is a new team member who has been underquoting. Upon confronting them, they have immediately suggested this is the only way they can reach their sales KPI's and are genuinely remorseful. The team member is achieving their KPIs and delivering strong revenue for the agency. The situation was handled through an in-depth conversation, guidance and instruction, review of targets and KPIs, a constructive support plan, and comprehensive record keeping. Review the sample template for a professional development/performance management plan enclosed in the learning material for an understanding of what is required. Create a template so that you can fill in employee details, etc.