Describe the selected health care organization.

Option A:
- Describe an inpatient health care facility, such as a hospital
- Explain the need for resources and a supportive work environment to continuously improve performance in a hospital setting
- Identify and evaluate quality metrics used by the hospital to measure performance
- Discuss quality-improvement tools and strategies available to help the hospital develop improvement capability

Option B:
- Describe an ambulatory health care organization, such as a dialysis clinic
- Explain the resources and work environment needed to continuously improve performance in an ambulatory setting
- Evaluate the quality metrics used by the dialysis clinic to measure performance
- Discuss quality-improvement tools and strategies available to help the clinic develop improvement capability

Option C:
- Describe an ancillary health care organization, such as a laser-eye clinic
- Discuss the resources and work environment needed to continuously improve performance in an ancillary setting
- Identify and evaluate the quality metrics used by the laser-eye clinic to measure performance
- Explain the quality-improvement tools and strategies available to help the clinic develop improvement capability

Option D:
- Select a specific health care organization, such as a pharmacy (e.g., CVS)
- Describe the organization and its specific performance-improvement needs
- Evaluate the quality metrics used by the pharmacy to measure performance
- Identify and discuss the quality-improvement tools and strategies available to help the organization develop improvement capability