Which type of electronic meeting held between people at two or more locations combines audio and video transmission?
A. Virtual office
B. Videoconferencing
C. Wireless communication
D. Conference calling
Student Answer: C
Answer: Incorrect
Reference: PAGE 24-25



2. Your company is replacing its older computers with newer, faster models. What should they use on the hard drives on the older models to prevent security breaches on company information?
A. Crosscut shredder
B. Digital shredder
C. Particle-fed shredder
D. Disintegrator
Student Answer: C
Answer: Incorrect
Reference: PAGE 76



6. Which one of the following is an example of computer output?
A. A photograph that you plan to scan for use in a brochure
B. The spaghetti-like strings of paper from a paper shredder
C. A computer-generated form that you display on your computer's monitor
D. The modem that enables telecommuters to communicate with their office
Student Answer: B
Answer: Incorrect
Reference: PAGE 40-45


7. Since employees in an organization today might not always be within the organization's building, but still need access to the company's network, what is one method for allowing an employee to log in to the network while off-site?
A. Wide-area network
B. Worldwide employee network
C. Local-area network
D. Virtual private network
Student Answer: B
Answer: Incorrect
Reference: PAGE 4



8. Which of the following is proper voice mail procedure?
A. Always record the message that greets your callers yourself.
B. Make sure messages you leave for others are very detailed and include all points you would make if speaking personally to them.
C. Make sure the messages you leave for others include an overview of the purpose of your call, even if it means leaving a bad-news message.
D. Check your voice mail messages during working hours only.
Student Answer: C
Answer: Incorrect
Reference: PAGE 27


11. When an organization says it has a virtual office, what does it mean?
A. It's not restricted to one physical location.
B. It only has a Web presence.
C. It doesn't employ permanent employees.
D. Communication is handled strictly by cell phones.
Student Answer: D
Answer: Incorrect
Reference: PAGE 4



12. Your computer is networked to a color laser printer, a fax machine, and a scanner, which are located in an office down the hall from your workstation. More than likely, the network system linking you with those peripherals is a
A. satellite system.
B. local area network.
C. wide area network.
D. wireless system.
Student Answer: D
Answer: Incorrect
Reference: PAGE 9


16. Delivery technology has embraced the advancements in electronic communications; many products today use bar codes that can be scanned. The most commonly known bar code is
A. GIS.
B. GPS.
C. UPS.
D. UPC.
Student Answer: C
Answer: Incorrect

Respuesta :

1. B.
Video conferencing is a live, virtual  communication connection between two or more people who are in different locations; it allows the people to hear one another voices' and to see each other. Video conferencing allows for face to face communication over the internet network. 
2. B.
A digital shredder is a data destruction tool which is capable of securely erasing or destroying a computer hard disk or any digital storage device, it does  this by completely removing the data and making it impossible to recover it.
6. C.
A computer output refers to the information generated by your computer as a result of the commands which you input into the computer system. For instance, if you type 5 + 5 into your computer calculator, it will give you the answer, which is 10. The 5 + 5 is your input while the answer 10 display by your computer is the output.
7. D.
 Virtual private network is a type of network which create a secure and encrypted connection over the less secure internet in order to enable remote users to have safe access to information at corporate headquarters. With virtual private network, an employee can access information from his office from anywhere in the world.
8. A.
It is a good habit to always record the message that greet your callers yourself because that will give you the opportunity of telling them why you are not available and what they need to do, may be leave information for you or call you back.
11. A
A virtual office refers to a set up which allows firms and their employees to work from any location in the world by making use of technological devices to communicate with one another. Virtual offers great flexibility and is cost saving. 
12. B
Local area network is a computer network which connects all the devices within a building or buildings that are beside one another, that is, not up to one kilometer apart.
16. D.
The UPC [Universal Product Code] is a bar code technology that is widely used all over the world for tracking goods. The UPC code is made up of 12 digits which are unique to each item of goods.