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A parcel delivery company delivered 103,000 packages last year, when its average employment was 84 drivers. this year the firm handled 112,000 deliveries with 96 drivers. what was the percentage change in productivity over the past two years? (negative value should be indicated by a minus sign. round your intermediate calculations and final answer to 2 decimal places.)

Respuesta :

The answer is "-4.85%".

Year           Output           Input              Productivity             
              in Packages    in Drivers        (Output/Input)           
last year  103,000             84                 1226.2    
this year   112,000             96                 1166.7   

Percentage change =     (1166.7 - 1226.2) =   -59.5/1226.2 = 0.0485
=0.0485 x 100 = -4.85%