A salesperson for KLN Machines, Steve, began his meeting with a prospect by saying "I noticed that you have a collection of antique thermometers in your outer office. My father has been collecting soda pop thermometers for almost fifteen years. What got you interested in collecting them?" In this scenario, Steve was trying to ______

Respuesta :

Answer:

form rapport by talking about things that they have in common

Explanation:

According to my research on different sales techniques, I can say that based on the information provided within the question Steve was trying to form rapport by talking about things that they have in common. This is a popular technique because it causes the potential client to loosen up and begin to trust and form a bond with the salesperson which helps close a deal.

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