At the ice cream shop where Kiesha works, all shoppers are greeted with the same script: "Welcome to Frosty Freeze. My name is ________. How may I help you?" All shoppers must be greeted in less than three minutes after they have entered the shop. Which management theorist would have approved of this method of operation?

Respuesta :

Answer:

Taylor            

Explanation:

Taylor's theory is also known as the Scientific Management theory.  The philosophy of Taylor is to focused on the fact that to make people work  hard is not as efficient as the optimization of the way the work that was done. He says that there is always a right way to do a particular work.

Frederick Taylor is known as the "father of scientific management theory".

Thus the answer is "Taylor".