Shawn is a manager at Jolez Solutions. Whenever employees underperform, he asks them to work overtime for a few days. In this case, Shawn is using _____
Feedback control is a procedure which Shawn is using to assess the efficiency and capability of the team. Feedback control helps to evaluate the benefits the organisation has provided to the firm compared to the cost incurred. This control procedure is utilised by the managers to determine the capabilities of the employers.
