An important customer showing up at a hotel that is fully booked and the reservation is missing would be placed in which category for managerial decision-making challenges?
A. Managers need to analyze large amounts of information.
B. Managers must make decisions quickly.
C. Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions.
D. All of these.

Question

10-01-2020
Social Studies

contestada

An important customer showing up at a hotel that is fully booked and the reservation is missing would be placed in which category for managerial decision-making challenges?
A. Managers need to analyze large amounts of information.
B. Managers must make decisions quickly.
C. Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions.
D. All of these.

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fatimakincsem fatimakincsem · Answer 1 · 2020-01-20T17:18:37+01:00

The correct answer would be option B, Managers must make decisions quickly.

An important customer showing up at a hotel that is fully booked and the reservation is missing would be handled through quick decision making of the manager.

Explanation:

A hotel is a place where accommodation, meals, etc is provided to the people who want to visit it. If there arrives a client who has been a good customer of your hotel, and his reservation is missing and your hotel is fully booked, then being a manager, there is no need to analyze large amount of information or to make sophisticated analysis to make the decision. Rather a very quick decision is required to be made by the manager.

This decision must involve the quick strategy formation to retain the customer as well as not disturbing the other clients.

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