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Tiffany is a young sales representative who is just starting out. After her first few months on the job, she notices that potential clients respond better when she tells them that the product is successful 99 percent of the time, instead of saying that the error rate is 1 percent. This is an example of:

Respuesta :

Answer:

framing

Explanation:

Framing -

It refers to the combination of certain concepts and theories about the society , group , individual or organisation , in order to communicate in a better manner , is referred to as framing .

It consists of interpretations , implications , mental representations etc .

Hence , from the given scenario of the question ,

The correct term is framing .

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