When a human resource staff at Big Bend Inc. reviewed bids for running their employee assistance program, one company stood out with a sophisticated presentation that left everyone impressed. As they did their due diligence, the managers found that the company did not have a stellar reputation, often missed deadlines, and frequently promised more than it could deliver. Still, there was that wonderful presentation and most of the managers gave higher ratings to that company that was hired. What error have these managers made?a. Being influenced by datab. Perpetuating the status quoc. Seeking to defend prior decisionsd. Justifying past decisionse. Being influenced by initial impressions

It is well known and practically proven that initial or first impressions have long-lasting effects. This is clearly seen in the scenario presented before us. The managers at Big Bend Inc. were thoroughly impressed by the wonderful presentation of the company such that even when the company's gross incompetence was uncovered, the managers opted to still choose the aforesaid company

The managers decision was not influenced by data, because the data clearly showed the company's incompetency but yet they were chosen. Hence, option A is wrong

The managers decision was not perpetuating the status quo, because this company had a bad reputation but they chose them nonetheless. Hence, option B is wrong

The managers were not seeking to defend prior decisions, their decision was based solely on the wonderful presentation. Hence, option C is wrong

The managers were not justifying past decisions, their decision was based solely on the wonderful presentation. Hence, option D is wrong

The managers decision was based solely on the wonderful presentation. Hence, the error made by these managers is apparent. Hence, option E is correct