Answer:
high-consensus
Explanation:
Based on the information provided within the question it can be said that in this scenario John seems to be basing his decision on high-consensus. This term refers to when a large majority of the population agree or feel the same way about something or when most behave the same. Which in this scenario since most are filling out the reports incorrectly it is mostly because a large portion does not understand the form meaning that there is a high-consensus that the form is complicated.