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________ CRM includes customer-facing applications such as tools for sales force automation, call center and customer service support, and marketing automation.
A. Analytical
B. Partner
C. Next-generation
D. Employee
E. Operational

Respuesta :

adefioyelaoye

Answer:

E. Operational

Explanation:

CRM is known as Customer relationship management.

CRM software takes down the contact details of customers such as their name, phone number, email address etc.

Operational CRM involves customer-facing applications such as tools for sales force automation, call center and customer service support, and marketing automation.

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