1) How can you be an active listener?
A) By listening briefly while thinking about what you want to say
B) By pretending to listen while thinking about something else
C) By listening selectively only to the parts you want to hear
D) By listening with the goal of understanding the person

2) A good listener
A) listens only and doesn't ask any questions
B) digs deeper and gets below the surface
C) talks about his or her own experiences and problems
D) downplays the problem and changes the subject

3) You can show positive body language with your mouth
A) by keeping your mouth closed except to say "yes" or "uh-huh"
B) by pressing your lips tightly together to show disapproval
C) by keeping your mouth closed and not responding at all
D) by pressing your lips together and sighing loudly at times

4) When listening to someone in trouble, you should be
A) turned toward the person
B) distracted by your cell phone
C) tossing a ball in your hands
D) interrupting to ask questions

Respuesta :

Answer:
1: D
2: B
3: A
4: A

A person can be a good listener if they listen with the goal of understanding, digging deeper and getting below the surface, by keeping their mouth closed except to say yes sometimes, and by being turned towards the person while listening to them. So, the correct options are 1-D, 2-B, 3–A and 4-A.

What are active listening skills?

Listening is a very important skill to maintain good relationships with people close to us. We can improve this skill by constantly making a conscious effort to listen to the other person and make sure we understand the sentiments of the message that is being conveyed.

This requires our full attention to the person who is talking and sharing their thoughts. This can be achieved by not getting distracted and by not being argumentative at the time when someone is speaking.

It's also important to acknowledge and validate the message being conveyed. If you think something is wrong with it, that should be conveyed in a manner that is not condescending.

It's encouraged to ask questions in the middle for clarity if there is some confusion. But, it should be made sure that the questions are non-intrusive.

Therefore, active listening involves listening with the goal of understanding, digging deeper and getting below the surface, keeping our mouth closed except to say "yes" or "uh-huh" and by turning towards the person. These skills are very important for an individual and also for the people in their life.

Read more about active listening, here https://brainly.com/question/3013119

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