As a manager if you want to influence what employees do in situations that lack clear company rules or expectations, you should create a strong culture.
Creating a strong culture is very important in the workplace. It is important because it helps to influence the discretionary behaviors that employees have in the work place.
It helps them to know what they should do in given situations where the the rules and the expectations are not clear.
This is very important because an organization may not have policies or rules for every given situation in the work place. The culture of the organization would be very useful in this case.
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