It demonstrates self-service though the use of technology.
Self-service refers to the serving of oneself, where users can access the available resources to find the solution of their problem themselves without any acquiring any help from the service representatives.
Self-service provides the ability to the users in finding the solution on their own, fix their incidents, and increased their knowledge as well.
Anya is also following the self-service here.
Learn more about the self-service here:-
https://brainly.com/question/3558535
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